Support
Frequently Asked Questions
1. What is Roomish AI?
Roomish AI is an app for photorealistic interior transformations powered by AI.
It allows you to change the style, color palette, furniture, and overall atmosphere of your room — without renovation.
You upload a photo, and Roomish AI shows how your actual room could look, generating realistic design results rather than abstract concepts.
The app is actively developed with new features and improvements planned.
2. Which devices are supported?
Roomish AI currently works on iPhone with iOS 17 and above.
An Android version is coming soon.
3. Do I need to create an account?
No — the app works completely anonymously.
- No sign-up required
- No email or password needed
- Just download and start using
4. What is included in the free version?
- 3 free generations with watermark (usable in any module)
- Ability to save results to "My Designs"
- Full access to browse all styles, color palettes, and app features
- No priority processing
5. What does the subscription include?
- Unlimited generations
- No watermarks during an active subscription or free trial (the initial 3 free generations include a watermark)
- Priority processing for faster generation times
- Free trial includes full PRO access (3 days for monthly, 7 days for yearly)
- Access to new premium features as they become available (specific features may vary)
6. Will my subscription auto-renew?
Yes, unless you turn off auto-renewal in your App Store settings.
7. How can I cancel my subscription?
You can cancel your subscription anytime in your Apple ID settings.
After cancellation, you keep full access until the end of the current billing period.
8. Do you store uploaded photos?
Yes. Photos and generated results are stored in "My Designs".
- Photos remain until you delete them manually
- You can delete any photo anytime from the app
- If you're inactive for 90 days without a subscription, stored photos are automatically deleted
- Deleted photos are permanently removed from our servers
We never use your photos to train AI models or share them with third parties.
9. Can anyone see the photos I upload?
No. Your images remain private and are processed securely.
10. How do I delete my data?
To delete your photos and generated results:
- Open "My Designs" in the app
- Delete any photos you want removed
- They are immediately and permanently deleted from our servers
To remove all app data:
- Delete the Roomish AI app from your device
- All anonymous identifiers and cached data will be removed
- If you have no active subscription and don't reinstall within 90 days, all stored photos will be automatically deleted
Important: If you reinstall the App, your subscription can be restored via Restore Purchase, but previously generated images and designs cannot be recovered. Save important results to your device before deleting the App.
11. How long does image generation take?
About 30 seconds from uploading your photo to seeing the result.
The actual AI generation takes 10–15 seconds, plus time for uploading and processing.
Time may vary depending on server load and image complexity.
12. Why might the result look inaccurate?
Common reasons include:
- Poor lighting
- Strong perspective distortion
- Hidden corners or blocked areas
- Overly cluttered photos
For best results, take photos with good lighting and clear views of the room.
13. Does the App work offline?
Partially. You can browse the App, select styles and colors, configure your design settings, and view previously saved results in My Designs without an internet connection.
However, AI image generation requires an active internet connection since images are processed by cloud-based AI models.
Your progress is preserved while offline. Once you are back online, you can continue from where you left off and generate your design.
14. How can I contact support?
You can reach us via email: support@roomish.ai
We typically respond within 24-48 hours.